
Whenever your customers place an order, you will get a notification and the order will show up here – in New Orders. Click on the order to review and then press ‘Accept’ or ‘Reject’.
Leave ‘Reject’ as a last resort – for example, it might be better to offer replacement if a certain item is out of stock. You must give a reason for rejecting an order and the customer will be fully refunded.
If accepted, the customer will be notified and the order will be moved to In Progress.